At Scervin, your privacy is our priority. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website, mobile application, and services.
We may collect the following types of information:
Personal Information: Name, email address, phone number, billing address, profile photo.
Service Details: Bookings, preferences, service history.
Payment Information: Card details, wallet usage (processed securely through third-party payment gateways; we do not store full card details).
Device & Usage Data: IP address, browser type, app version, location data (for nearby services).
Communications: Feedback, reviews, and chat messages with service professionals.
Your data helps us to:
Provide, manage, and improve our services.
Connect you with the right service professionals.
Process secure payments and refunds.
Send booking confirmations, updates, and promotional offers.
Ensure safety, fraud prevention, and compliance with legal obligations.
We do not sell your personal data. However, we may share it with:
Service Professionals: To fulfill your booking requests.
Third-Party Partners: Payment gateways, analytics tools, cloud hosting providers.
Legal Authorities: If required by law, regulation, or for safety/security purposes.
We implement strong security measures to protect your information.
However, no online transmission is 100% secure; you use our platform at your own risk.
We use cookies and similar technologies for:
Remembering preferences,
Improving user experience,
Measuring website/app performance.
You can manage cookies through your browser settings.
Depending on your location, you may have the right to:
Access the data we hold about you.
Request corrections or deletion of your data.
Opt out of marketing communications.
Withdraw consent for specific data processing.
We retain your personal information only as long as necessary to provide services, comply with legal obligations, and resolve disputes.
Our app/website may contain links to third-party sites.
We are not responsible for their privacy practices.
Our services are not intended for children under 18.
We do not knowingly collect personal data from minors.
We may update this Privacy Policy from time to time.
Changes will be posted on this page with the updated effective date.
For questions or concerns about this Privacy Policy, contact us at:
📧 Email: info@scervin.com
📞 Phone: +918897965113
📍 Address: 11/86,Chemmanagiri Pet, Machilipatnam, Andhra Pradesh 521001, India
